Creating an Agile Culture
Enhance productivity through empathy, cross-functional collaboration, and collaboration.
Most Agile transformations fail—not because the frameworks are flawed, but because the culture hasn’t caught up. In this keynote package, Andrea Goulet redefines agility through the lens of empathy, showing how it functions as infrastructure within resilient organizations. You’ll explore how to build the emotional and structural capacity needed to navigate change, communicate effectively, cultivate healthy teams, and collaborate without burning out.
Grounded in complexity science and real-world leadership experience, this program helps organizations operationalize empathy to improve adaptability, engagement, and delivery. If your teams are technically Agile but struggling with silos, conflict, or exhaustion, this keynote experience will give you the clarity and momentum you’ve been missing.
Program Elements
Keynote Presentation
Get ready to challenge the myth that agility is just about speed or process. Through compelling stories and practical models, Andrea illustrates how empathy is the hidden infrastructure that enables sustainable agility. Attendees will walk away with a new lens on organizational health—and a roadmap for embedding empathy into the foundation of their systems.
Workshop Series
The webinar series expands on the keynote by offering practical, interactive sessions that help your team internalize the framework and apply it to their everyday work. Each week focuses on a specific domain of Agile culture—providing structure, shared language, and real-world techniques to improve collaboration, reduce friction, and create systems that support people (not just process).
Advisory Sessions
In these 1-hour hands-on working sessions, Andrea meets with team members to apply the frameworks to your unique context. These can be designed as structured discussions or spontaneous “Ask Me Anything” for people to get on-the-spot solutions to a pressing problem. Expect real-time feedback, pattern-spotting, and tailored guidance that turns insight into action.Â
Workshop Session Descriptions
week 1
Building Capacity
How do we design environments to maximize contributions?
This workshop explores the foundations of organizational capacity—not just in terms of workload, but in energy, regulation, and motivation. You’ll learn how unspoken expectations and cognitive load shape culture, and leave with tools for identifying burnout risks, building redundancy into systems, and creating environments where empathy becomes sustainable rather than draining.
week 2
Reducing Communication Friction
How can we minimize misunderstandings when we work together?
Effective communication isn’t just about being available—it’s about structure, presence, and clarity. In this session, you’ll learn to diagnose the invisible sources of misunderstanding, craft messages with intention, and build feedback systems that promote trust and forward motion.Â
week 3
Cultural Infrastructure
How can we create systems that reinforce desirable behaviors?
Culture is a system—not a vibe. You’ll explore the signals, stories, and structures that shape how people behave under pressure. We’ll examine accountability systems, behavioral norms, and the often-unspoken values that guide team dynamics, with a focus on making your culture visible, repeatable, and resilient.
week 4
Collaboration and Conflict
How can we leverage team dynamics to navigate uncertainty?Â
Dive into the building blocks of true collaboration, from planning and experimentation to conflict and repair. You’ll learn how to foster productive tension, support team autonomy, and navigate competing priorities without reverting to chaos or control.
week 5
Systems for Resilience and Change
How can we deliver quality results in the face of uncertainty?Â
Create lasting positive change by integrating the cultural, communicative, and operational systems that support lasting agility. We’ll look at feedback loops, learning rituals, and structural redundancies that enable your team to move quickly and wisely—especially in times of growth, stress, or reorganization.
week 6
Making the Shifts Stick
How can we keep making things better over time?
This final session focuses on sustainability. You’ll create a change blueprint tailored to your team’s needs, identify cultural signals to reinforce, and walk away with a plan to evolve your Agile culture over time—with clarity, confidence, and buy-in from the people who matter most.
Ready to build a Truly Agile Culture?
Agile isn’t just a process—it’s a mindset. But too often, teams get stuck treating symptoms (like missed deadlines or team conflict) instead of addressing the systems that cause them.
This program helps your team build the capacity, communication, and cultural infrastructure needed to make agility sustainable—not performative.
If your organization is ready to move beyond mechanics and create the conditions where empathy, autonomy, and adaptability can thrive, let’s talk.